Let us worry about your website while you focus on growing your business.

Get Unlimited Help for Your Website


Your Website is Pivotal to Your Business

Running a successful online marketing strategy requires a fully functioning website, one that generates new leads and customers on an ongoing basis. You can set up your website to automate a lot, if not all of this process to increase productivity and lower costs. However, just like machines you need to maintain your website so that it continues to perform to its potential.


All Software Is Vulnerable

All software needs updating, including the software that powers your website. Websites are stored on large servers along side many other websites, each running on similar platforms, making it easy for such viruses to spread across the web. Over 30,000 website are reported to be hacked every day. The majority of these are small business websites, just like yours. Websites running on outdated software are most vulnerable to such attacks.


Load Times and Functionality

Another by-product of outdated software is poor performance. This can be in the form of slow load times or broken functions, such as your contact form, failing to work. Poor performance is one of the main reasons for lower conversion rates as website visitors either don’t have the patience to wait 2 seconds for a website to load or they will loose trust, if part of the website doesn’t function correctly.


Do It Yourself?

The process of keeping your website updated, backed up and secure is time consuming and tedious. It takes you away from other important work and often causes frustration as each step requires learning and often changes in this fast paced world of technology


Generic Help

You could turn to your web hosting company and pay for premium for dedicated hosting with automated updates and backups. They do this for thousands of websites everyday and although they may have a solid process in place, it’s likely they are not doing a thorough inspection of your site after each update.


Our Solution

We are website optimisation specialists and we know the importance of a fast-loading, high performing website. We know the software your website is built on inside out as we have been building and optimising websites for years.

We are in the best position to keep your website up and running and we can do that with one of our Dedicated Business Support Plans.

Working with us means you can relax while your website continues to work for you and not against you.

What Services Do We Offer?

We will look after all the little things that slow you done, allowing you to focus on growing your business.


Managed Hosting

Get your site hosted on our lightening fast servers and you’ll never have to deal with slow loading pages again. We are performance geeks and we will tweak your website for the best performance possible.


Software Updates

Keeping your software updated is critical to your site’s performance. We’ll do the heavy lifting to keep everything running smoothly with each new update.


Backups

Nothing is worse than losing all of your hard work when technology crashes. We’ll make multiple copies of all of your files and store them on a separate server for safekeeping.


Uptime Monitoring

When your site is offline, people trying to visit it will lose interest and you will miss out on sales for your business. We’ll monitor your site and respond the instant we detect any outages in service.


Security Monitoring

Hackers and spammers are a continuous online threat. We’ll make sure all the doors are locked and continue to monitor your site to keep it safe and secure for you and your customers.


Priority Response

When you need help, you need it fast. We’ll respond quickly to your task so you don’t have to worry about it. Contact our dedicated support desk at any time.


Tutorials

Need help using your site? We’ve got a great user manual to walk you through the basics of using your site.


Custom Reports

Stay informed on how your site is performing with our monthly Analytics reports. We’ll personalise your report to track only the metrics you want to know so you can make informed decisions about your business.


Group Coaching

Each month we will strategise ways to grow your business. You’ll also have an opportunity to ask questions and get access to any resources used during our session. You can even watch a replay at any time.


Tasks

We’ll handle any task on your web site that takes 30 minutes or less to complete. You can ask us to change your theme, configure a plugin, add a widget, and update your page and more!


Strategy Session

On our Platinum plan, you’ll get a personal 60-minute coaching call with us each month. We will work with you to create a strategy to optimise your online marketing to bring in more visitors and increase sales.

Limited Availability

We’re only interested in working with clients who understand the value their website adds to their business. Therefore, our dedicated online support plans are available by application only so we can discuss your business needs and see if you are a good fit.

Please review the plans below and apply to see if you qualify. This service is designed to offer you peace of mind and the assurance that you have a skilled partner who can help you achieve your online objectives.

Dedicated Business Support Plans

Silver

195 per month

  •  Managed Hosting
  •  Software Updates
  •  Full Site Backups
  •  Uptime
  •  Security Monitoring
  •  Tutorials
  •  Up to 5 Tasks

Gold

295 per month

  •  Managed Hosting
  •  Software Updates
  •  Full Site Backups
  •  Uptime
  •  Security Monitoring
  •  Tutorials
  •  Unlimited Tasks
  •  Priority Response
  •  Custom Reports

Platinum

495 per month

  •  Managed Hosting
  •  Software Updates
  •  Full Site Backups
  •  Uptime
  •  Security Monitoring
  •  Tutorials
  •  Unlimited Tasks
  •  Priority Response
  •  Custom Reports
  •  Strategy Session

Silver – Investment €195/month

Our Silver plan is for you if you simply need to keep your website up-to-date and secure.

We will also include managed hosting on our super speedy servers and help with up to 5 tasks under 30 minutes each.

 Managed Hosting
 Software Updates
 Full Site Backups
 Uptime
 Security Monitoring
 Tutorials
 Up to 5 Tasks

Gold – Investment €295/month

Our Gold plan is perfect if you are adding features or functionality to your website on a regular basis. It includes all of the benefits of the Silver plan plus one 60-minute group coaching call per month to help you optimise your web marketing.

We’ll also be sending you a customised monthly report that includes a site health check, visitor statistics and SEO insights tailored to your business.

This plan also comes with UNLIMITED SUPPORT TASKS. That’s right, unlimited tasks less than 30 minutes each! Talk about peace of mind. Put our team of experts to work for you today!

All Services From Silver Plus:

 Unlimited Tasks
 Priority Response
 Custom Reports

Platinum – Investment €495/month

Our Platinum plan is designed for those who are serious about getting a return on their investment. It includes all of the benefits above along with a personal 1-hour strategy session per month to help you stay clear about your objectives and remain accountable.

We’ll have an initial call to discuss the needs of your site, set benchmarks and goals, and map out a personalised plan to make sure your site continues to perform optimally in all areas.

All Services From Gold Plus:

 Monthly Strategy Session

FAQ

Can I really submit unlimited tasks?

Absolutely. Individual tasks are limited to approximately half an hour each. If you choose one of our plans with unlimited tasks, you can send us as many tasks as you want each month.

What types of tasks are included?

We can make content updates, theme or stylesheet adjustments, add new plugins, configure forms and much more. From code to general WordPress issues,
we’ll take care of almost anything that can be done within 30 minutes.

Tasks do not include items outside the scope of WordPress. We will let you know if your request is not included in the plan and you can authorise us to complete it at our regular hourly rate. This includes things like updating third-party applications, Search Engine Optimisation, Marketing Plans and Social Media.

If you need help with those services, please contact us for more information on how we can help.

What if my task takes more than 30 minutes?

Should your task require more than the 30 minute time allotted, we will respond with an estimate for the work.

How soon can I expect a response?

We strive to answer every support task within 1 business day.

Depending on the nature of the request, we may need a few days to complete it. During this time, please keep an eye on your email in case we have any follow up questions.

Can I include more than one web site?

If you have more than one website, we will happily add your additional web sites to whichever plan you choose for just €95 per site per month. Each additional site will receive all of the same benefits of your current plan.

Do I have to use your hosting?

Our hosting plans are completely optional, but why host your site elsewhere when you can have it hosted with the team that regularly maintains your site and knows what’s best for it? Our servers are optimized to work with your specific software to provide the best performance possible. We’ll even help you move it.

Is there a contract?

We strive to earn your business each month. Therefore, we won’t lock you into a contract and you can change your plan or opt out of our services at any time.

Is there a discount if I pay in advance?

Yes. If you would like to pay for a full year in advance, we will give you 2 months of free service.

I’m interested but I have more questions…

No problem. Go ahead and apply below. We’ll be happy to chat with you about your business needs. There’s no obligation and no cost to apply.

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